Help center

How Yaff actually works

Setup, fees, payouts, content and community — written from the product, not a brochure. Starter is free with a 5% platform fee; Creator is $19/mo and Pro is $99/mo at 0%.

Getting started

Create a page, brand it, and set up membership tiers.

How to set up your Yaff page in 5 minutes

A Yaff page is live as soon as you sign up. You can share yaff.io/yourname immediately, then add a photo, bio and payouts when you are ready to charge.

How to create membership tiers (and how to price them)

Memberships are monthly subscriptions you define. Each tier has a name, price, currency and optional perks. Yaff syncs the price to Stripe on your connected ...

Custom domain and branding

Branding controls exist for every creator. A custom domain (yourname.com) is not implemented, on Pro or otherwise.

Payments and fees

Platform fees, Stripe payouts, and what supporters pay.

Yaff fees explained: Starter 5% vs Creator $19 vs Pro $99

Yaff has two kinds of money movement: what you pay Yaff (a platform fee or a monthly plan), and what Stripe charges to process the card. They are separate.

How payouts work (Stripe, timing, currencies, NZD/AUD)

Supporters pay Yaff-connected Stripe Checkout. Funds land in your Stripe connected account, then Stripe pays your bank. Yaff does not hold a separate wallet.

Posts, videos, photo dumps, ebooks, access and scheduling.

How to sell an ebook or recipe book

An ebook on Yaff is a downloadable PDF — a cookbook, recipe bundle or guide. Buyers with access get a download link. You can also gate it to members.

How to sell videos and paid posts

Videos are uploaded through Mux, processed, then streamed — supporters cannot download the file. Posts are written pieces with optional images. Photo dumps a...

How to post exclusive content and schedule posts

Exclusivity is the product access type. Scheduling is the publish_at timestamp. Visibility is a separate hide switch.

Group chats and one-to-one DMs with supporters.

How to message and chat with fans

Two surfaces: group chats (rules you set) and direct messages (you start the thread). Both live in the creator dashboard and on the public /chats page.

YouTube, Instagram, Patreon moves, and funding a trip.

How to move your Patreon members to Yaff

There is no Patreon API import in Yaff. A move is a communication and checkout exercise: stand up tiers, tell patrons, and optionally gift a free pass so the...

How to add Yaff to your YouTube description and links

The growth move is a plain URL. Yaff’s YouTube connection is for pulling comments into the dashboard — it does not publish videos to YouTube or add the link ...

How to add Yaff to Instagram and TikTok link-in-bio

There are no Instagram or TikTok fields or OAuth integrations on a Yaff profile. Link-in-bio is you pasting the URL in those apps.

How to run a fundraising goal for an expedition

There is no goal, thermometer or campaign object in the product. Expedition funding on Yaff is an ongoing membership plus the story, not a one-off target.

Legal and support

GST/VAT basics, refunds, cancellations, and fan support.

GST/VAT basics

Yaff’s terms say sellers are responsible for taxes on their earnings. The app does not add GST or VAT at checkout and does not file anything for you.

Refunds, cancellations and fan support FAQ

Terms say Yaff does not offer refunds; card disputes go through Stripe between buyer and seller. Cancellations are first-class. Tips are optional one-off sup...

Looking up a word? Open the glossary. Still stuck? Email [email protected].