Help / Payments and fees

How payouts work (Stripe, timing, currencies, NZD/AUD)

Supporters pay Yaff-connected Stripe Checkout. Funds land in your Stripe connected account, then Stripe pays your bank. Yaff does not hold a separate wallet.

Steps

  1. Step 1

    Connect a Stripe account

    From Dashboard → Payouts choose Setup payouts now. You pick a country, Yaff creates a Standard connected account (card payments + transfers), and Stripe’s Account Link collects identity and bank details.

  2. Step 2

    Accept a payment

    Memberships create a Stripe Subscription on your connected account. Product and tip checkouts create a PaymentIntent. Yaff’s platform fee is taken as an application fee on that charge.

  3. Step 3

    See balance and payouts

    Dashboard → Payouts lists Stripe payouts and your outstanding balance (pending + available) for the connected account. Manage payouts in Stripe opens the Stripe dashboard for that account.

Timing

When the connected account is created, Yaff sets the Stripe payout schedule interval to daily. The day money actually reaches your bank is still Stripe’s decision — new accounts and some countries take longer (often a few days) before the first payout. Help copy elsewhere that says “2–7 days” is describing typical Stripe bank timing, not a second Yaff hold.

Currencies (NZD, AUD and others)

Membership currency is the one you chose on the tier (USD, NZD, AUD, CAD, EUR, GBP). Your Stripe balance and payout currency come from Stripe for that connected account. Yaff does not convert payouts itself.

If charges are not enabled

Stripe may ask for more identity documents. The dashboard surfaces outstanding requirement errors from Stripe. Paid checkout will not complete until charges_enabled is true and Yaff has marked the account onboarded.

Frequently asked questions

Does Yaff pay out weekly?

Yaff requests a daily Stripe payout interval. Stripe then pays your bank on its own schedule for your country and account age.

Can I get paid in NZD or AUD?

Yes, if your Stripe connected account and bank support that currency. Set membership prices in NZD or AUD so supporters are charged in that currency.

Who do I talk to about a missing payout?

Check Dashboard → Payouts and the Stripe dashboard first. Email [email protected] if the Stripe object is missing or the connected account is stuck.

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